Privacy Policy

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Legal & Privacy Policy

Effective Date: November 20, 2025

This Legal & Privacy Policy (“Policy”) outlines the terms, conditions, and privacy practices that govern your use of the websites, digital platforms, and services operated by Highwood Dr LLC, Glebe Handyman, Harcorp LLC, and all affiliated entities (“Company,” “we,” “us,” or “our”).

By accessing our website or using our services, you agree to this Policy. If you do not agree, please discontinue use immediately.

1. Website Terms & Conditions

1.1 Use of Website

You may use the website for lawful purposes only. You agree not to:

• Engage in unauthorized access, data scraping, or security breaches.
• Use the site in any way that disrupts operations or violates laws.
• Reverse engineer, copy, or reproduce content without permission.

We reserve the right to restrict access, terminate sessions, or bar use for any violation of this Policy.

1.2 Intellectual Property

All content on this website—including text, images, logos, graphics, downloadable documents, and service descriptions—is the property of the Company or its licensors.

You may not:

• Copy, modify, upload, distribute, transmit, or republish content
• Remove branding, trademarks, or proprietary notices

Unauthorized use may result in legal action.

1.3 No Professional Advice

While we provide information about construction, handyman services, maintenance, and related topics, all content is for general informational purposes only. It does not constitute legal, financial, engineering, architectural, or professional advice.

Before making decisions, consult a qualified professional.

1.4 Service Estimates & Project Information

Any estimates, pricing, timelines, or proposals shown on the site:

• Are for general guidance only
• Do not constitute binding contracts
• May change based on actual site conditions, materials, and labor availability

A written, signed agreement is required before we begin any project.

1.5 Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Content on external sites
• Third-party privacy practices
• Security vulnerabilities
  Accessing external sites is at your own risk.

1.6 Disclaimer of Warranties

Our website is provided “as is” and “as available.” 

We make no warranties—express or implied—regarding:

• Accuracy of information
• Continuous availability
• Error-free operation
• Virus protection

Use the site at your own discretion.

1.7 Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

• Direct, indirect, incidental, or consequential damages
• Loss of data, profits, or business interruption
• Issues arising from your use, or inability to use, the website

Your sole remedy is to stop using the website.

2. Privacy Policy

2.1 Information We Collect

Personal Information

We may collect:

• Name
• Address and service location
• Email and phone number
• Payment information (processed by secure third-party providers)
• Project details or documents you submit
• Photos related to service requests

Automatically Collected Information

Our systems may collect:

• IP address
• Device and browser type
• Pages viewed
• Time spent on the site
• Location approximations
• Analytics and performance data

Service-Related Information

Collected when you request or schedule services:

• Work orders and job notes
• Service history
• Communications
• Photos or videos of job sites

2.2 How We Use Your Information

We use information to:

• Provide, schedule, and manage services
• Communicate with you about project updates
• Process payments and manage billing
• Improve website functionality and user experience
• Conduct analytics and operational planning
• Ensure legal and safety compliance
• Maintain accurate business records

2.3 How We Share Information

We do not sell personal information.

We may share details with:

2.3.1 Service Providers & Subcontractors

For operational purposes:

• Technicians and subcontractors
• Hosting and IT providers
• CRM and scheduling platforms
• Payment processors

These parties use information only as required to perform their functions.

2.3.2 Legal Requirements

We may disclose information:

• To comply with applicable laws, subpoenas, or court orders
• To enforce agreements
• To protect rights, property, safety, or prevent fraud

2.3.3 Business Transactions

If the Company is involved in:

• A merger
• Acquisition
• Financing
• Asset sale

Information may be transferred accordingly.

2.4 Cookies & Tracking Tools

We use cookies to:

• Enable site functionality
• Enhance performance
• Analyze usage

You may disable cookies through your browser, but site features may be limited.

2.5 Data Security

We maintain security measures to protect data, including:

• Encrypted transmissions when appropriate
• Secure hosting environments
• Access controls
• Vendor security reviews

No system is completely secure, and we cannot guarantee absolute protection.

2.6 Data Retention

We retain information as long as needed to:

• Provide services
• Maintain business and legal records
• Meet regulatory requirements
• Resolve disputes

When no longer required, data is deleted or anonymized.

2.7 Your Rights

Depending on your jurisdiction, you may request:

• Access to your personal information
• Updates or corrections
• Deletion (subject to legal and operational requirements)
• Removal from marketing communications
• Updates to cookie preferences

Submit requests using the contact details below.

2.8 Children’s Privacy

We do not knowingly collect information from individuals under 18. If such data is discovered, we will delete it promptly.

3. Updates to This Policy

We may update this Legal & Privacy Policy at any time. Changes take effect when posted on this page.